FAQ

Company FAQ

Who are we?
Hokkaido is a fast growing quick service desserts and beverages concept created to deliver the ultimate soft ice cream experience. Founded and run by a team of highly energetic, passionate and creative ice cream lovers, Hokkaido is committed to consistently delivering the best and most unique ice cream experience to our customers.

 

What makes us special?
Hokkaido is the market leader in exotic flavors and the best selling Maccha flavor is #1 in the market. Our customers keep on coming back for our unique taste and fun experience. All ice cream is freshly made in store everyday using the best ingredients available with attention to every single detail. Hokkaido has a highly loyal and expanding customer base.

 

Who owns Hokkaido?
Hokkaido is a wholly owned subsidiary of Yeono, a privately held company focusing on developing, marketing, managing and licensing mid to up market food service brands.

 

What is our Quality Statement
We are committed to building a long term business and brand value by applying the highest standard of excellence and the greatest attention to details in the selection and purchasing of the ingredients, and making and serving of the products.

 
Product FAQ
Why are your ice cream prices higher than other some ice cream companies in the market?
Our prices reflect the fact that we use only the highest quality ingredients, made freshly in store everyday with attention to every single detail. This assures that only the creamiest and finest product is served to our customers.
 

Where do you get your key ingredients from?
Our key ingredients are sourced from Australia, New Zealand, Japan, Taiwan, and North America.

 
 
 
  Copyright © 2007 Yeono Sdn. Bhd. All Rights Reserved.